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Why my iPhone is locked?

When you purchase a cell phone it is often offered at a discounted price by the cellular network. In return for this generosity they "lock" your iPhone to their network, so that you can only use their network for making and receiving calls. This means that you cannot use the SIM card of another network. Unlocking the phone removes this lock, allowing you to use your iPhone on any GSM wireless network anywhere in the world.

Why should I unlock my iPhone?

• Save a fortune abroad, by using cheap local SIM cards rather than expensive roaming tariffs.
• As usually subsidize the cost of the phone, by unlocking it you are increasing the resale value of your iPhone.
• Use your work and personal SIM card in your unlocked iPhone no need to carry two phones again.
• Get the best value tariffs by swapping SIM cards to take advantage of the latest offers.
• You never send your iPhone to anybody.
• No opening your iPhone and risk of damage to your device.
• Very easy, no technical experience necessary.
• No complicated software or hardware, just connect to iTunes and activate, and your iPhone is PERMANENTLY unlocked.
• Is safe and does not void iPhone's warranty.
• Unlocking is a one-time event. It works for the life of your iPhone, so you can upgrade iOS version anytime.

How does this official unlock work?

Upon successful order submission, we will process your iPhone's unique IMEI number, the IMEI will registered as "Unlocked" in Apple database. Your phone will always be unlocked even after each new update of your phone firmware!

Is it permanent?

Sure, this is the only "lifetime" unlock solution for iPhone as the IMEI is registered as "Unlocked" in Apple database. You just need to connect your iPhone to iTunes and activate after the unlock is completed. Your iPhone will always be unlocked even after each new update of your iOS firmware!

Will I have to unlock my iPhone every time I change SIM Card?

No, even if you upgrade the iOS version or restore your iPhone, it remains permanently unlocked, no matter what you do to it.

Do I need to take the device to you?

No, we just need your IMEI to submit the request, so wherever you are, just purchase it.

Does it require jailbreak?

No, it does not require jailbreak, that's two complete two different things. But if you want to jailbreak, sure you can do so.

Is there any software and hardware required?

No software or hardware required. Just connect to iTunes and activate once after the unlock is completed.

How Safe is it and is it guaranteed to Work?

This is the safest and fastest way to unlock an iPhone. There is absolutely no risk of damaging your iPhone or void warranty. We guarantee it to work or your money back.

Some other sites say they can do the unlock, and the price is much cheaper?

These are scam sites, they only accept SWReg payment, after they cheated your money, you can never get your money back.
They always mix up jailbreak and unlock for sale, after you pay them, they will just give you some rubbish jailbreak tutorials which is free on internet.

Some SIM interposers such as GEVEY Turbo SIM can do the unlock, and is cheaper, what is the different?

Turbo SIM use security holes to work, which is only works on certain baseband versions (modem firmware), if you upgraded the iOS version, the Turbo SIM just stop working, and you need to wait and buy a new one.
Our IMEI based official unlock is permanent, it actually turns your phone to an unlocked version, there is no future investment, and you can freely upgrade the iOS version.

What does IMEI mean?

The International Mobile Equipment Identity or IMEI is a 15 digit serial number unique to every GSM cell phone.
We have instructions for you to get your iPhone IMEI, please refer to our "Purchasing Steps" page.

My iPhone is still in-contract, can I unlock it?

We can unlock any iPhones locked to the carrier companies we listed in "Buy Now" page,
no matter it is in-contract, off-contract, or even blacklisted and there is unpaid monthly fee.

Is this iPhone unlocking legal?

Yes it is legal. Factory official unlock is authorized by Apple and the carriers.

Why the prices are not the same between different carriers?

The unlock fee of each carrier is different, some carrier may charge more unlock fees or off-contract fee.

How to pay?

We accept PayPal (or credit card), the safest payment channel in the world.
If you want to pay by Western Union, contact us.

I have numerous iPhones to unlock, any discount?

We typically offer a discount for multiple unlocks on quantities of 5 or more iPhones.
Contact us for details, so we can tailor a quote to suit your volumes.

Who are you?

We are a team based in Hong Kong, also running iPhone4HK.com, the well-known iOS device tutorial and service website in Hong Kong, with extreme good reputation.
Our team started to serve iOS device users since 2008, providing iOS device tutorial, online forum support and on-site services. We are also distributing GEVEY™ products such as Universal Activation SIM and GEVEY™ Ultra S Turbo SIM.
For more, please refer to "About Us".

Will the unlock date delay?

Our unlocks time intervals are 99% accurate, the days are count as business day. But you know, there is always some special case such as server and holiday problem.
However, if we delayed 5 days or more after the promised time interval, you can request a refund and we will send back the money to you by the same day.

Still got questions?

Please feel free to "Contact Us".

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